JumpLead
A JumpLead playbook · 2026
The LinkedIn Outreach Playbook
By Chris May and Joe Stone, co-founders of JumpLead
A JumpLead playbook · 2026
The LinkedIn Outreach Playbook
LinkedIn outreach works when it feels like one person saying hello to another. It stops working the moment it reads like a campaign. This is how we run it in 2026: inside LinkedIn's rules, through a profile worth clicking, with a request written for the person and a hello that never pitches.
Chapter 01The rules
What changed, and what LinkedIn allows.
LinkedIn tightened up through 2025 and 2026, and its own Help pages say more than most outreach advice does. Here's what it allows, with the page for each.
LinkedIn's rules, October 2026
From LinkedIn’s own pages
Invitations
LinkedIn doesn't publish a weekly number. Hit its limit and you can't send invitations, usually for a week, and withdrawing old ones won't lift it. We keep to about 200 connection requests a week.
Personal notes
Free and Basic members can add a personal note to five connection requests a month. Premium members can add one to every request.
Withdrawn invitations
Withdraw one and you can't invite that person again for up to three weeks.
Open Profile
Only Premium subscribers can switch on Open Profile, which lets anyone message them free.
The spam filter
LinkedIn's harmful-message filter can send a first message straight to the spam folder if it looks harmful. One more reason the first message is a hello.
Voice messages
From the mobile app only, to 1st-degree connections, up to one minute long.
Automation
The User Agreement, in force since 3 November 2025, bans bots and other unauthorised automated methods to add or download contacts or to send messages (section 8.2).
LinkedIn acts on it
In March 2025 it took down the company pages of two of the best-known data tools (one has since come back), a sign it enforces the rules on tools as well as people.
What it means
- Fewer invitations, each worth sending.
- A personal note on every request, which needs Premium past five a month.
- A hello first, never a pitch.
- Every message written by us and sent from a real profile.
We dropped our own timed sequence in September. In Joe's words from the flagship playbook:
Joe, in the flagship playbookWe did start with a sequence of sorts, but we felt they just don't work.
Chapter 02The profile
Fix the profile they'll click.
Every connection request sends people to your profile, and most decide there whether to accept. Fix it before you send a single invitation.
[Your name]
[Who you help] · [How you help them]
About
[Two lines written to your buyer, not your CV]
…see more
Featured
[The one thing you'd want them to read]
Activity
[Your recent posts]
Photo
A clear, recent photo of your face. People accept a person, not a logo.
Headline
Who you help and how, in plain words. A job title alone gives a stranger no reason to accept.
Banner
One line on what you do, or a pointer to your newsletter.
About
Written to your buyer. Only the first lines show before “see more”, so make them count.
Featured
Pin the one thing you'd want them to read: a guide, your newsletter, a post.
Activity
Recent posts show you're there and give them a reason to stay. Posting has its own guide.
Chapter 03The request
Who to invite, and the request for each.
Personalised requests are where our acceptance rate comes from. In the flagship playbook's words:
Joe, in the flagship playbookWe average around 38% of connection requests accepted (April to September 2026), and that comes from personalising them. Some people prefer to send a blank request, but we've had good success with a personalised note. We take into account what type of person it is: the founder of a business of 1 to 10 people gets a very different connection request from someone at a company of 50 to 100. We don't just target one type of person, and we keep track of it.
Pick a buyer
Short, about them, no pitch, no link. On a free account you get five notes a month, so if every request carries one you'll need a Premium plan (chapter 7).
Chapter 04The hello
The hello, never the pitch.
Most LinkedIn outreach fails because of the “pitch slap”: connecting and instantly dumping a calendar link. We take the opposite route.
No pitch in the connection request. No pitch in the first message. No pitch at all, really, unless someone asked. We'd ask questions that were useful to them, not to us. “How are you finding hiring for that role?” Not “Would you like help with your pipeline?” No playbook. No set sequence. Just showing up like a normal person.
Hi [first name], thanks for connecting! We help companies like yours fill their pipeline. Have you got 15 minutes this week? [calendar link]
- About us
- A meeting ask
- A link nobody asked for

Good to connect, [first name]. No pitch coming. Building [company] lean usually means outbound happens between everything else, so I share the odd useful thing on that here.
- About them
- No pitch
- Points to something useful
How we run it now
We did start with a sequence of sorts, but we felt they just don't work. Now we send a connection request, and within a few days we follow up with a quick hello that refers to our content. Chris and I both post most days of the week, and we've started our I Love Sales newsletter, so we'll mention that, but we never try to pitch in a DM. We just use DMs as a way to say hello.
The rule
Never pitch in a DM. Use it to say hello.
There's no timed chase after the hello. If they don't reply, they still see what we post, and a reply on any channel picks the conversation up again.
The bit nobody talks about is how long that takes. Weeks of conversations that go nowhere obvious. Months of being useful without any return. That's where most people drop off. They do it for a fortnight, nothing happens, and they go back to blasting pitch decks into DMs.
Chapter 05Voice notes
Voice notes: a real person, in under a minute.
Once someone accepts, we often send a personalised one-to-one voice note. It takes 30 to 45 seconds, proves you are a real human who looked at their profile, and opens a relaxed dialogue.
We get really good traction from voice notes. We set a reminder to do them a few times a week, and they're never longer than about 45 seconds. They touch on a pain we think might be relatable. It's very soft: not an invitation for a coffee, just “does this relate?”, plus a mention that we post lots of content about sales. It's been a really nice way to break the ice.
- 1HelloTheir name, and yours.
- 2Real personJust to say I'm a real person.
- 3One painSomething we think might relate.
- 4Does this relate?A soft question, not a coffee invite.
- 5Our postsA mention that we post about sales.
Chris’s takeThere's a natural scepticism about automation and automated messages, and a voice note humanises that process. It's a proof point: there's an authenticity to it, a reality. The person who connected with you actually exists, with a real voice and personality. Use their name too, so it's clear it was done for them.
You can even say it in the voice note: I just want to let you know I'm a real person. There's so much AI out there now. Rather than see that as a challenge, use it as an advantage, and be the person who stands out with good-quality outreach.
So many people just aren't doing this, so it can make you stand out. We'd highly recommend giving voice notes, or even videos, a go as part of your outreach. The best way to get good at them is to be consistent, so allocate time slots. We block out 9:30 on Tuesdays and Thursdays and each do 10 to 15 voice notes. It takes 10 to 15 minutes, and then we get on with our day.
Tuesday and Thursday, 9:30
10 to 15 each, about 10 to 15 minutes
- LinkedIn app only
- 1st-degree connections
- Under 45 seconds (LinkedIn allows a minute)
Chapter 06Replies
When they reply, keep it about them.
When someone replies, the conversation is about them. Joe's rule in the flagship playbook:
No pitch at all, really, unless someone asked.
Joe Stone
A thank-you
Thanks for connecting, Joe.

Good to be connected. How are you finding [something specific to their role] at the moment?
Ask about their world. A question that's useful to them, not to you.
“What do you do?”
Thanks. What is it you do?

[One plain line on what you do, and who for.] What made you ask?
They asked, so answer in a line, then hand it back.
A problem you can help with
Funny you say that. We've been looking at exactly this.

Would a short call help? Happy to share what we've seen work. Here's my calendar: [link]
Now an offer fits. Book it while the thread is warm.
“Not for us”
Thanks, but we're fine for now.

No problem at all, thanks for saying. Good luck with [something they're working on].
Thank them and leave it there. They'll still see your posts.
Chapter 07What to pay for
Free, Premium or Sales Navigator?
You can start on a free account. What you pay for is more personal notes, Open Profile, InMail and, with Sales Navigator, a prospecting tool.
Free
£0
- Connection requests, with a personal note on five a month
- Voice notes from the mobile app
LinkedIn Help: invitation limit reached · LinkedIn Help: voice messages
Premium Career
£29.99a month
or £179.88 a year
- A personal note on every request
- Open Profile
- 5 InMail credits a month
LinkedIn Premium Career · LinkedIn Help: InMail message credits
Premium Business
£49.99a month
or £359.88 a year
- A personal note on every request
- Open Profile
- 15 InMail credits a month
LinkedIn Premium Business · LinkedIn Help: InMail message credits
Sales Navigator Core
£94.99a month
or £959.88 a year
- 50 InMail credits a month
- 50+ advanced search filters, built for prospecting
- Advanced is £130 a month or £1,499.88 a year
Our rule of thumb: if your requests carry a personal note, and ours do, five a month runs out on the first morning, so you'll want a Premium plan. Sales Navigator earns its price once you're searching for prospects and saving lists every day.
Chapter 08The numbers
What to measure, and what to ignore.
Four numbers tell you whether LinkedIn is working. Count them every week, and judge them over a few months, not a few days.
1Acceptance
Requests accepted, as a share of requests sent.
Ours: around 38%, April to September 2026
2Replies
New connections who reply to your hello.
3Conversations
Threads with a real back-and-forth, not just a thank-you.
4Meetings
Calls booked from those conversations.
Ours: 20 or more from LinkedIn DMs in five months, April to September 2026
Worth ignoring
Connection count and profile views feel like progress, but they don't book meetings. If a number doesn't lead to a reply or a conversation, stop watching it.
Chris’s takeKeep considering what is working and what isn't, not over a short space of time, but over long enough to make a sensible review.
The close
If you'd rather we ran it.
We run LinkedIn outreach for B2B teams through their own profiles, in their name, alongside cold email and cold calling, and nothing goes out without their OK. If you'd rather we ran it, book a call and we'll show you what it would look like for you.
The full playbookThe Outbound Playbook: LinkedIn, cold email and cold callingWhere LinkedIn sits beside cold email and cold calling, what each returned for us, and the UK rules for all three.Who wrote this

Chris May
Co-Founder, JumpLead
Twenty-plus years in sales: ten of them leading sales teams and five leading a business, most recently as Managing Director of graduate-jobs.com. He has run straight new-business desks through to account-managed teams, and co-founded JumpLead with Joe.

Joe Stone
Co-Founder, JumpLead
Fifteen years in UK B2B sales, every seat. In my last role at TopScore I closed £1m+ in new business across 20 clients in 2.5 years. I co-founded JumpLead with Chris May to run outbound for UK B2B companies, as part of their team. Chris and I write I Love Sales about what the numbers actually say.
Sources
Every rule and price in the guide, with the page it comes from. Our own figures are dated where they appear.
- LinkedIn Help: invitation limit reachedhttps://www.linkedin.com/help/linkedin/answer/a550555
- LinkedIn Help: withdraw an invitationhttps://www.linkedin.com/help/linkedin/answer/a568295
- LinkedIn Help: Open Profilehttps://www.linkedin.com/help/linkedin/answer/a541684
- LinkedIn Help: harmful message detectionhttps://www.linkedin.com/help/linkedin/answer/a1341705
- LinkedIn Help: voice messageshttps://www.linkedin.com/help/linkedin/answer/a548233
- LinkedIn User Agreement, section 8.2https://www.linkedin.com/legal/user-agreement
- MarTech, March 2025 (updated May 2025)https://martech.org/a-pair-of-lead-gen-providers-have-disappeared-from-linkedin/
- LinkedIn Premium Careerhttps://premium.linkedin.com/careers/career
- LinkedIn Premium Businesshttps://premium.linkedin.com/small-business/business
- LinkedIn Help: InMail message creditshttps://www.linkedin.com/help/linkedin/answer/a543695
- LinkedIn Sales Navigator: compare planshttps://business.linkedin.com/sell/sales-navigator/compare-plans
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